Shenzhen Skyworth Commercial Technology Co., Ltd.

Privacy Policy

Last updated: March 29, 2025

Shenzhen Skyworth Commercial Technology Co., Ltd. ("Skyworth Commercial", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our advertisements, website, or contact us directly.

1. Information We Collect

When you submit a form through our Facebook or other advertising campaigns, we may collect:

• Full name
• Email address
• Phone number (including WhatsApp number)
• Company name and job title
• Country / region
• Product interests and enquiry details

2. How We Use Your Information

We use the information you provide to:

• Respond to your product enquiries and provide quotations
• Send you relevant product updates, news, and promotional materials
• Contact you via WhatsApp, email, or phone regarding your enquiry
• Improve our products, services, and advertising
• Comply with applicable legal obligations

3. WhatsApp Communications

By providing your WhatsApp number, you consent to receiving business communications from Skyworth Commercial via WhatsApp, including product information, quotations, and follow-up messages related to your enquiry. You may opt out at any time by replying "STOP" or contacting us directly.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Our authorised distributors or regional sales teams to process your enquiry
• Service providers who assist us in operating our business (e.g. CRM, email platforms), under strict confidentiality agreements
• Government authorities if required by law

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law. If you request deletion of your data, we will act on your request within 30 days.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent to receive marketing communications at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at the details below.

7. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyse website traffic. You can control cookie settings through your browser preferences.

8. Third-Party Platforms

Our advertisements may appear on Facebook, Instagram, and other third-party platforms. These platforms have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party platforms.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

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Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Company: Shenzhen Skyworth Commercial Technology Co., Ltd.
• Address: Skyworth Technology Industrial Park, Shiyan Street, Baoan District, Shenzhen, China
• Email: commercial@skyworth.com
• Website: www.skyworthdisplay.com